Conditions d’utilisation
Terms & Conditions
Welcome to Sebanti Collection. By accessing or using our website (sebanticollection.com), you agree to comply with the following Terms and Conditions. Please read them carefully.
1. General Information
Sebanti Collection is a fine jewelry brand based in Montreal, Canada. All content, products, and services available on this website are provided subject to these Terms & Conditions, our Privacy Policy, and our Shipping & Return Policy.
Sebanti Collection reserves the right to update, modify, or replace any part of these terms at any time. We encourage you to review this page periodically.
2. Intellectual Property
All designs, photographs, product descriptions, text, logos, graphics, and website content are the exclusive property of Sebanti Collection and are protected by Canadian and international copyright laws.
You may not reproduce, distribute, modify, sell, or use any of our content without prior written consent from Sebanti Collection.
3. Product Information
We make every effort to display our products as accurately as possible. However, we cannot guarantee that the colors or details shown on your device perfectly represent the final product.
All product descriptions, pricing, and availability are subject to change without notice. Sebanti Collection reserves the right to discontinue any product at any time.
4. Pricing & Payments
- All prices are listed in Canadian dollars (CAD) unless otherwise specified.
- We accept major credit cards and other secure payment methods offered at checkout.
- Sebanti Collection reserves the right to adjust prices at any time without notice.
If your payment method is declined or flagged for security reasons, we may reach out for verification or cancel the transaction to protect both parties.
5. Order Acceptance
An order confirmation email does not constitute final acceptance of your order. We reserve the right to:
- Refuse or cancel an order,
- Limit quantities purchased per person, household, or order,
- Request additional information for verification,
- Cancel orders suspected of fraud or misuse.
6. Shipping & Delivery
Shipping times and costs are outlined in our Orders, Shipping & Return Policy. Once a package is marked as delivered by the carrier, Sebanti Collection is not responsible for loss, delays, stolen packages, or incorrect addresses submitted at checkout.
7. Returns & Exchanges
Our return window is 14 days from the date the order is marked as delivered. All returned items must be unworn, undamaged, and in their original packaging.
Items such as custom-made jewelry, engraved pieces, and final sale items are not eligible for return or exchange. Full details can be found in our Return Policy.
8. Gift Cards
All Sebanti Collection gift cards (physical or electronic) are final sale, non-refundable, and cannot be redeemed for cash unless required by law. Gift cards do not expire.
9. Warranty & Repairs
Sebanti Collection guarantees its craftsmanship for 30 days after purchase. This warranty covers manufacturing defects but does not include wear and tear, accidental damage, or improper use.
After the 30-day period, repairs may be offered for a fee. Please contact us for an evaluation.
10. Limitation of Liability
Sebanti Collection is not liable for any direct, indirect, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to:
- Lost profits,
- Data loss,
- Business interruption,
- Website access issues.
11. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information. Sebanti Collection is not responsible for unauthorized access resulting from compromised account details.
12. Prohibited Uses
You agree not to use our website for:
- Any unlawful or fraudulent activity,
- Collecting personal data without consent,
- Uploading harmful or malicious code,
- Interfering with the security features of the website,
- Impersonating Sebanti Collection or another individual.
13. Third-Party Links
Our website may contain links to external websites. Sebanti Collection is not responsible for the content, policies, or actions of any third-party websites. We recommend reviewing their terms and policies before interacting with them.
14. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Governing Law
These Terms & Conditions are governed by the laws of the Province of Quebec and the laws of Canada applicable therein. Any disputes will be handled exclusively by the courts located in Montreal, Quebec.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Sebanti Collection
1255 Phillips Square, Suite 607
Montreal, QC H3B 3G1, Canada
Phone: 514-876-9991
Email: sales@sebanticollection.com